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Get expert support for your commercial fitness equipment needs

Get Professional Support

Our expert team is ready to help you with equipment selection, installation guidance, and technical support for your commercial fitness facility.

Equipment Support

+1 (905) 612-8100

Business Hours Support

Email Support

support@climbmasterpro.com

Response within 24 hours

Live Chat

Available on our website

Monday - Friday, 9AM - 6PM EST

Installation Support

+1 (800) 555-1234

Professional installation available

How We Can Help

Equipment selection and consultation
Installation guidance and support
Technical specifications and compatibility
Maintenance and care instructions
Custom branding and logo options

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Frequently Asked Questions

Quick answers to common questions about our commercial fitness equipment

What makes your stair climbing machines commercial grade?

Our machines feature premium steel construction, designed for intensive 24/7 commercial use. They undergo rigorous durability testing and are built to withstand high-traffic gym environments while maintaining optimal performance.

Do you offer custom branding options?

Yes! We offer customizable logo options to match your gym's brand identity. Our team can work with you to integrate your branding seamlessly into the equipment design.

What is the minimum order quantity?

Our minimum order quantity is just 1 set, making it perfect for single gym installations or facilities looking to add individual units to their cardio equipment lineup.

What shipping options are available?

We offer flexible shipping terms including EXW (Ex Works) and CIF (Cost, Insurance, Freight) options. Our team can help you choose the best shipping solution for your location and needs.

Do you provide installation support?

Yes, we provide comprehensive installation guidance and can connect you with certified installers in your area. Our technical team is available to support the installation process.

What muscle groups does the stair climbing machine target?

Our stair climbing machines provide comprehensive full-body training, targeting the waist, abdomen, arms, shoulders, legs, glutes, back, core, chest, hip, hands, and wrists for complete cardio fitness.